Supporting Bus Driver Collaboration: New Services for Public Transport Management
نویسنده
چکیده
The development of mobile IT continuously provides new resources of use in the road environment. However, there are problems turning technical options into meaningful applications. This paper presents a method where observation of daily practices to identify users' demands to inform ITS-design. The particular case is bus driving and public transport management, seen from the bus-drivers’ perspective. We focus on the drivers' communication and evaluate present technical support for such interaction. Then, a new system service is outlined to provide a flexible and smooth support for speech communication.
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